Understand the impact of your change on every element of your organization. . Hotel accommodation service is no exception to all these challenges. Then, as they started answering the 'systems thinking questions' and checking that every element supported every other element, they started refining their work. You must be sensitive to the needs of the case and not apply the framework we have discussed in this section blindly. The emphasis in the Strategic Case Study exam is the Enterprise pillar and showing a balance of skills across all competency areas but all subjects will be tested. In 2009, after years of concerted efforts to improve its tarnished reputation as the industry monopolist, DeBeers was wondering how it should respond to the threat.
At a time when many experts believed solar technology would grow quickly, SunPower needed to decide whether to maintain market share through a strategy of differentiated technology or pricing. It may be necessary to read the case several times to get all of the details and fully grasp the issues facing the group, company, or industry. You will need to identify the company's generic competitive strategy - differentiation, low cost, or focus - and its investment strategy, given the company's relative competitive position and the stage of the life cycle. The management has engaged you to support them in understanding the reasons and advise. Do they occur because of bad strategy formulation or because of bad strategy implementation? The questions are all quite valid and indeed, Ritika, they are not completely random as they are grouped under Products, Price, Marketing and Financials. This includes writing quality business strategy case studies. Another suggestion is to increase percentage of imported supplies and hence, raise profits.
To enable this, the client had to adopt new business models. The gives examples of what might go in these lists. At Strategic level, your role will be that of a Senior Finance Manager. But now 6 months later, he felt quite frustrated. Let us know if you have any follow up questions.
However, first you need to consider strategy implementation, or the way the company tries to achieve its strategy. July 7, 2016 A natural gas provider needed to understand customer sensitivity to a potential rate increase, specifically pinpointing where customers perceive the additional charge to be too high. April 14, 2016 If you are a company with a well-established brand in a well-defined market, how do you find areas for growth outside your current client base while maintaining your brand identity and promise? This strategy proved to be a failure since Amazon could garner only 0. July 25, 2014 A major membership organization approached Market Strategies to undertake a multi-study customer satisfaction program comprising 200,000 verbatim responses. They were also given a set of water soluble pens.
What came out was that they were excited by their common focus, and by the clarity of what they needed to accomplish to successfully implement their strategy. The thinking behind the design of the strategy implementation workshop. The threat of substitutes in his industry is considerably high due to high level of similarity of products offered by different competitors. Such recommendations might include an increase in spending on specific research and development projects, the divesting of certain businesses, a change from a strategy of unrelated to related diversification, an increase in the level of integration among divisions by using task forces and teams, or a move to a different kind of structure to implement a new business-level strategy. Diagnostics identified major gaps on key dimensions of process, product, technological innovation and other capabilities.
It wanted to gain insight into current operational performance, and develop customer-centric capabilities like self-service and digital competency. Provide an overview of the change puzzle I provided a quick overview of the change puzzle. I then asked the groups to complete the Ideal Organization of the Future charts. The transformation created a great momentum and mindset change in the organization and helped to achieve operational benefits like lower inventories and increase efficiency in operations. They could use the clue cards to help them. The groups got engaged in the game quite quickly.
And should the company continue to focus on its core motorcycle delivery and taxi services, or should it dedicate resources toward converting its proprietary mapping standards and driver licensing into new products? As they played the game, they wrote their implementation strategies onto their charts. How should it change its business-level strategy to counter them? The project delivered a simplified supply chain operating model, 15% supply chain cost reduction, and 30% inventory reduction while improving customer service levels from 94% to 98%. Results were impressive — the maintenance transformation program was implemented at the top 80% of locations by revenue, resulting in a ~2% boost to net margins. Thus, as a part of the analysis, you might suggest an action plan that the company in question could use to achieve its goals. Standard and widescreen support for all devices.
They decided to work with a union to do so. Each chart provides both a holistic visual picture of the whole organization, plus more detailed elements within the organization. What came out this time, was a much more focused view of what needed to be in place for their strategy to be implemented successfully. I had one kit for each group of 8 delegates. This was because of the systems thinking they had done the previous day, and because we had mixed the groups. Hi Thomas, thank you for the comment.
Digital operations A global leading chemical company aimed to define a global digital operations strategy that would help them to be a first mover and leverage the potential of digital operations, increasing efficiency while improving customer service performance. However, sales have been far below the expected numbers. It also examines the work of the Inland Revenue as service-provider, enabler and regulator and the steps the Inland Revenue has taken to become more customer focused. If it has, how can it exploit them further? You also want to debate the pros and cons of the company strategy to determine whether or not a change might benefit the company in the short or long term. This case study can be used to discuss a new entrant's challenges in fighting for a competitive position in an established industry with entrenched global players and unorganized sector commanding a lion's share of the market.